a sexy supercharged blend of some proper tasty ingredients

return & refund policy

Thank you for shopping with us at Good Earth Rubs!
If you are not entirely happy with your purchases, we’re here to assist.

returns

Our refund and replace policy is valid for 30 days. If 30 days have passed since your purchase, unfortunately we will be unable to offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. With the tamper seal intact. It must also be in the original packaging. Replacements, credits or refunds will be processed after the product has been received and checked by us. We will also require a receipt or proof of purchase.

Before you return the goods please send us an email to: simoncooks[at]me.com to advise us of your problem. Please include a photo where applicable of any damage, product issue or incorrect items received for verification.

refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7 days.

exchanges (if applicable)

We only replace items if they are wrongly shipped, defective or damaged. If you need to exchange it for the same item, send an email to simoncooks[at]me.com and send your item to:
The Good Earth Cooking Co
2/26 Helen Street,
South Golden Beach, 2483, NSW Australia

shipping

To return your product, you should mail your product to:
The Good Earth Cooking Co
2/26 Helen Street,
South Golden Beach, 2483, NSW Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

contact us

If you still have any questions on how to return your item to us, email us on simoncooks[at]me.com